![]() ![]() If this happens, they need to re-enroll in their non- Okta-based Symantec VIP enrollments. The user must register a device that is capable of receiving requests from the VIP Service to use VIP Access Push. Users are unenrolled from their other, non- Okta Symantec VIP enrollments when they remove their Okta-based enrollment from their Okta Settings page. In the web browser on your computer, enter the security code in the Verify with Symantec VIP page.On your mobile device, open the VIP Access app to obtain a six-digit security code.In the web browser on your computer, enter your Okta username to sign in to your Okta org.Įnter your Okta password and click Verify. The screens that you see will vary based on your mobile device’s operating. Make sure that the Remember this computer box is checked and click Allow. Scan the resulting QR code with the camera on the mobile device that you want to register, and choose Open the URL or Browser: 6. Enter all codes in the same order as they appear in the app. On the Create a passkey window, choose A different device: 5. In the web browser on your computer, enter the following information in the Set up Symantec VIP page:.On your mobile device, open the VIP Access app: In the web browser on your computer, sign in to your Okta org. Make sure you've installed the VIP Access app on your mobile device. Learn more about VIP Access features, benefits, and how to get started. With VIP Access, you can use your mobile device or desktop as a credential to verify your identity and protect your data. The first time you sign in to Okta after your admin has configured Symantec VIP as a factor in Okta, you're prompted to set up Symantec VIP. VIP Access is a security software that provides strong authentication and secure access to your online accounts and applications. Click Inactive in the upper right and then select Activate.Įnd-user experience First-time authentication.Click Browse to select the certificate that you obtained from Symantec VIP Manager.Įnter the password that you used when you obtained the certificate from Symantec VIP Manager.I guess either way youd still need to know website+username+password+ (spoofed MFA), but it just seems like generating multiple credentialIDs wouldve been trivial for Symantec to do. On the Factor Types tab, click Symantec VIP and then click Edit. In this case, there is no option to use multiple VIP Access Credential IDs on the same device, so you just share the same one across all target websites.In the Admin Console, go to Security Multifactor. Obtain a new certificate from Symantec VIP Manager.The expiration date is shown in Certificate details in the Factor Types tab. If further action is required, they will escalate the issue. Contact your system administrator or Customer Support for the site where you registered this credential to report any issues that you encounter. Certificates are typically valid for two years. The organization where you registered your credential is your first line of support. Perform these steps if you need to replace the certificate for any reason, such as before it expires. Go to Settings, then do one of the following: On an iPhone with Face ID: Tap Face ID & Passcode, then enter your passcode. ![]()
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